Technology is moving fast, and artificial intelligence (AI) is becoming a big part of records and information management (RIM) and information governance (IG). But don’t worry—AI isn’t here to take your job. Instead, it helps us work smarter, faster, and more efficiently.
The Impact of AI on RIM and IG
AI is improving how we manage records and information, making tasks easier and reducing human error. Here are a few of the biggest ways AI is making a difference:
Automatic Sorting and Organizing
Instead of spending hours sorting documents, AI can do it instantly. It can recognize and tag records—like invoices, contracts, or emails—based on their content. This means fewer mistakes and more time for important work.
Faster and Smarter Searches
Finding a specific file in a huge database can be frustrating. AI-powered search tools understand what you’re looking for and bring up the most relevant documents right away, saving time and effort. This benefit is already making Zasio customers’ jobs easier – check out the new AI driven VR software feature Versatile Information Assistant (VIA), making legal recordkeeping research so much easier!
Predicting Problems Before They Happen
AI can analyze past records to spot patterns and predict future issues, such as compliance risks. This helps organizations prepare in advance and avoid potential problems.
Pulling Important Details from Documents
Manually searching through emails, PDFs, and scanned files to find key details—like dates, names, or amounts—can be exhausting. It can quickly scan documents and extract the most important information, reducing mistakes and speeding up workflows.
AI: A Helping Hand, Not a Replacement
Some people worry artificial intelligence might replace human jobs, but that’s not the case. The technology is a tool that makes work easier, allowing people to focus on more meaningful tasks.
Less Busywork, More Meaningful Work
AI handles repetitive tasks, like data entry and document sorting, so professionals can spend more time on strategic planning, problem-solving, and creative thinking.
Encouraging Innovation
AI helps identify trends and offer new ideas, making it easier to improve workflows and create better services. It doesn’t replace human creativity—it enhances it.
Making Collaboration Easier
AI-powered tools help teams work better together by providing quick access to important documents and insights. This means less time searching for information and more time focusing on what really matters.
A Human Touch is Still Essential
Even though AI is powerful, human expertise is still necessary. Here’s why professionals in RIM and IG will always be important:
Understanding Context
AI can sort data, but it doesn’t understand the bigger picture. Humans can analyze information in a way that aligns with business goals and industry needs.
Making Ethical Decisions
AI follows programmed rules, but ethical decisions often require human judgment. Professionals ensure that actions are fair, legal, and aligned with company values.
Building Relationships
AI can’t replace human interaction. Professionals are needed to build trust, negotiate, and work directly with clients and team members.
The Future of RIM and IG with AI
AI isn’t here to take over—it’s here to help. By using AI to automate routine tasks, professionals can focus on higher-level work, improve efficiency, and create new opportunities.
Instead of fearing AI, we should embrace it as a powerful tool. When combined with human skills like critical thinking and problem-solving, AI can help shape the future of records and information management in exciting ways. Let Zasio consulting and software help lead the way with you!
Disclaimer: The purpose of this post is to provide general education on Information Governance topics. The statements are informational only and do not constitute legal advice. If you have specific questions regarding the application of the law to your business activities, you should seek the advice of your legal counsel.