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Real organizations. Real results.
See how governments, education, and enterprises use Zasio to protect what matters, save more, and move forward with confidence — every number on this page quoted from the published case studies, not rounded.
- City & County of Denver
- University of Washington
- Highmark Inc.
- Inter-University Council of Ohio
- Ohio State University
Five case studies, on the record
Who they are, what they run, and the strongest number in each study — pulled from the post's own text.
City & County of Denver
Runs Versatile Enterprise with Versatile Fuse, synchronized with the city's existing Alfresco repository — managing more than 7 million electronic records, with a fully traceable destruction process and a 30-day recovery window.
The University of Washington
Three campuses and 900+ departments on Versatile Enterprise with the Versatile Notification add-on — a records program running since 1965 that relies “100 percent on Versatile Enterprise” for intellectual control of its documents.
Highmark Inc.
Zasio consulting built the records program; Versatile Retention runs it — consolidating 4,000+ record series to 373, cutting offsite inventory 67%, deleting over 100 terabytes to save $433,000 in yearly storage costs, and issuing disposition for over 2 billion electronic records.
Inter-University Council of Ohio & Ohio State
One master retention schedule and citation database in Versatile Retention, serving the 14 public universities of the Inter-University Council of Ohio — each able to run its own retention research against it.
A global pharmaceutical company
Nine-plus years from a 20-code pilot to a 34-country retention schedule in Versatile Retention, reviewed by Zasio consultants every 3–5 years — saving an estimated 40% of the time once spent making schedule changes manually.
…and the rest of the record
Wake County, the City of Bellevue, Dominion Energy, Southwest Gas, United Bank, Licking County, the Idaho State Historical Society, and more — the news archive holds every published case study.
Some case studies reference earlier Versatile product names — Versatile Enterprise, Versatile Retention, and ERMS. Those capabilities live on in today's Versatile 2026 platform; the studies are reproduced as published.
In their own words
Every quote below is reproduced from a published case study or testimonial.
“I think what it really boiled down to, to put it simply, is that you guys really understand records management and you have always understood it at a level that could not be matched by any other product.”
“Using Versatile Retention is easy because it is so intuitive. We had five hours of training where we did set up, learned how to search the database, and create the retention schedule. If you could only see where we came from, it was like the sky opened and the light poured out. It was wonderful!”
“Zasio supports us so well as a records management group, but they’re also willing to help other departments within our company. It’s above and beyond the scope of consulting or Versatile.”
“The records management program that Zasio built for us has enabled our company to pass numerous records management audits with no corrective actions required.”
“My experience with Zasio over the last 19+ years has been an absolute pleasure, from the sales team to the implementation, training, and support. The well-known description ‘it just works’ certainly applies to Versatile Enterprise, and it reflects the diligent work of all involved at Zasio.”
“Because of Versatile Express we’re able to do everything we want to do. It’s simple yet provides all the functionality and tech support we need — and at an affordable price.”
“It was great working with Zasio to customize Versatile Web Retention. We are pleased with the results. As always, Zasio’s quality support and knowledgeable staff is a big plus and the reason we continue our on-going business relationship.”
“I have found the Zasio team to be a vital component in our city’s forward-thinking evolution. The professionals at Zasio, from business to legal to technical experts, have consistently provided reliable, consistent, and high-quality services to our Information Governance and Records Management team. They understand the business value of proper Records Management and the legal rigor to ensure compliant procedures and use of new technologies. Their software is evolving at the speed of AI-driven opportunities, and their services are high-touch and fully engaged in the success of our team. Zasio is helping turn our records into another source of expertise to help improve our city’s ability to serve its residents.”