Support/ Technical requirements
Versatile 2026 · Platform
Technical requirements
What Versatile 2026 needs to run — SaaS in the browser, or on-premises on your own Windows servers with SQL Server or Oracle. The same requirements apply to every Versatile feature pack: Standard and Advanced Records Management, Electronic Records Management, and Retention Schedule Management.
1 · SaaS
Hosted by Zasio — nothing to install
Versatile 2026 SaaS runs entirely in the browser. Users need an internet connection and a current browser; the only optional desktop install is the Report Designer utility, for the staff who build custom report layouts.
Client workstations
- Internet access on port 443 (HTTPS)
- All major browsers supported — Chrome, Edge, Firefox, Safari
- No plug-ins, extensions, or Java required
- PDF reader, if the report-printing feature will be used
- SAML authentication supported for single sign-on (identity-provider initiated)
Workstations using the Report Designer utility
- Microsoft Windows 11
- 8 GB RAM or higher
- 100 MB disk space
- Ability to save a ZIP file from a web page
- Ability to run
setup.exeto install the report-design client
2 · On-premises
On your servers — Windows, SQL Server or Oracle
Multi-user implementations require a TCP/IP network with a centralized database. Servers may be physical or virtual. The sizing below is a floor, not a recommendation — database disk depends on the model purchased and expected growth.
Application server
- Dual-core CPU or higher
- Microsoft Windows Server 2019, 2022, or 2025
- 8 GB RAM or higher
- 5 GB disk space
- Internet connection required
- Database client may be required
- Physical or virtual
Client workstations
- Dual-core CPU or higher
- Microsoft Windows 11
- 8 GB RAM or higher
- 300 MB disk space
- USB port for optional barcoding units (sold separately)
Database
- Supplied with the product: Microsoft SQL Server 2022 Express with Advanced Services, which can be installed on a client workstation. Recommended: 2.0 GHz processor, 8 GB RAM, and 6 GB disk for the database installation files. Supports databases up to 10 GB with no limit on connections — see Microsoft for further recommendations.
- Network installations: Microsoft SQL Server 2017, 2019, or 2022 (full, or Express with Advanced Services); Oracle 19c or 21c (Enterprise Edition recommended).
- The full-text search catalog must be enabled on either platform
- 3–20 GB disk for data files, over and above the database application itself
Network, printers & barcode hardware
- TCP/IP network with a centralized database for multi-user installs
- Any printer that installs on Windows; laser or thermal-transfer label printer recommended for barcodes
- Programmable 1D barcode scanners with Code 39 compatibility
- Tethered, wireless, or mobile scanning options are in the Tracking Solutions brochure — purchased separately
At a glance
| You provide | SaaS | On-premises |
|---|---|---|
| Modern browser + internet on port 443 | ✓ | ✓ |
| Windows 11 workstations | Report Designer only | ✓ |
| Windows Server 2019 / 2022 / 2025 | — | ✓ |
| SQL Server 2017–2022 or Oracle 19c / 21c | — | ✓ SQL Express supplied |
| Full-text search catalog enabled | — | ✓ |
| SAML identity provider for SSO (optional) | ✓ | ✓ |
| Barcode scanners / label printers (optional, sold separately) | ✓ | ✓ |
| Scan-to-attach from the desktop | Upload only | ✓ |
Questions IT asks first
Can we run Versatile in a virtual machine?
Yes. Application and database servers may be physical or virtual.
Do we have to buy SQL Server?
No. SQL Server 2022 Express with Advanced Services ships with the product and supports databases up to 10 GB with no connection limit. Larger or multi-server installs use full SQL Server 2017–2022 or Oracle 19c/21c.
Does SaaS support our single sign-on?
Yes — SAML, identity-provider initiated.
Does the browser need Java or a plug-in?
No. Chrome, Edge, Firefox, and Safari work as-is over HTTPS.
Will our existing barcode scanners work?
Any programmable 1D scanner with Code 39 compatibility. Tethered, wireless, and mobile options are listed in the Tracking Solutions brochure and purchased separately.
How much database space should we plan for?
3–20 GB for data files on top of the database software itself, depending on the model purchased and expected growth. SQL Express tops out at 10 GB per database.
Current as of Versatile 2026 (August 2026) and common to all feature packs. Specifications may change with future releases — confirm with Zasio Support before purchasing hardware: 800-513-1000, Opt. 2 · support@zasio.com