Webinars

Webinars on records management and information governance

21 recorded webinars from Zasio’s attorneys and consultants, often with ARMA and industry guests. Every recording has captions, a full transcript and an audio-described version. Recordings reflect the law and practice at the time they were made.

Retention schedules

  • Video still: The Future Is Process Driven Retention Management

    The Future Is Process Driven Retention Management

    2026 · 62 min · Jennifer Chadband, Warren Bean, Rick Surber

    Zasio's Jennifer Chadband, Warren Bean and Rick Surber introduce process-driven retention, a way to decide when data outside the retention schedule can be deleted by tracing its downstream dependencies and privacy risks, with worked utility and HR examples.

  • Video still: Webinar: When Data Becomes A Record Tackling Master Data Retention Question

    Webinar: When Data Becomes A Record Tackling Master Data Retention Question

    2025 · 60 min · Rick Surber, Warren Bean, Jerry Manter

    Zasio's Rick Surber and Warren Bean, with Jerry Manter moderating, explore how privacy is pushing retention beyond traditional records to information and data, and introduce process-driven retention management for tying data to record outputs.

  • Video still: Poking Holes in Big Buckets — Impacts of Privacy and Security on Simplified Retention Schedules

    Poking Holes in Big Buckets — Impacts of Privacy and Security on Simplified Retention Schedules

    2022 · 61 min · Michael Haley, Rick Surber, Warren Bean, Kayla Greenman

    An ARMA International webinar moderated by Michael Haley, in which Zasio's Rick Surber and Warren Bean and Idaho Power's Kayla Greenman examine where privacy and security requirements poke holes in big bucket retention schedules.

  • Video still: Breaking It Down - Best Practices For Simplifying Your Retention Schedule

    Breaking It Down - Best Practices For Simplifying Your Retention Schedule

    2021 · 62 min · Ann Snyder, Jennifer Chadband, Rick Surber, Warren Bean

    An ARMA International webinar moderated by Ann Snyder, in which Zasio's Jennifer Chadband, Rick Surber and Warren Bean work through real examples of consolidating record series, simplifying triggers and globalizing a retention schedule.

  • Video still: A Case Study in Global Retention Scheduling

    A Case Study in Global Retention Scheduling

    2020 · 68 min · Ann Snyder, Warren Bean, Jennifer Chadband, Greg Dinklenburg

    An ARMA International panel with Zasio's Warren Bean and Jennifer Chadband and PRA Health Sciences' Greg Dinklenburg walks through building, harmonizing, maintaining and operationalizing a global records retention schedule.

  • Video still: Researching and Analyzing Legal Records Retention Requirements

    Researching and Analyzing Legal Records Retention Requirements

    2020 · 55 min · Rick Surber, Jennifer Chadband

    Zasio senior analysts and licensed attorneys Rick Surber and Jennifer Chadband walk through planning and conducting legal research on retention requirements, mapping citations to a retention schedule, and handling common pain points such as privacy requirements.

  • Video still: A Case Study in Global Retention Scheduling — Bonus Q&A

    A Case Study in Global Retention Scheduling — Bonus Q&A

    43 min · Ann Snyder, Warren Bean, Jennifer Chadband, Greg Dinklenburg

    ARMA's Ann Snyder puts audience follow-up questions from a global retention scheduling case study to Zasio's Warren Bean and Jennifer Chadband and PRA Health Sciences' Greg Dinklenburg.

  • Video still: Breaking it Down: Best Practices for Simplifying Your Retention Schedule - Q&A Session

    Breaking it Down: Best Practices for Simplifying Your Retention Schedule - Q&A Session

    65 min · Michelle Lynch, Warren Bean, Jennifer Chadband, Rick Surber

    In this follow-up Q&A to "Breaking It Down: Best Practices for Simplifying Your Retention Schedule," Zasio's Warren Bean, Jennifer Chadband and Rick Surber answer audience questions on schedule mechanics, event triggers, executive buy-in and privacy conflicts.

  • Video still: Retention Schedules 101

    Retention Schedules 101

    55 min · Frank Fazzio

    Frank Fazzio, an analyst and licensed attorney in Zasio's consulting division, gives a crash course on records retention schedules: why they matter, how they work, how to build one and apply recordkeeping citations, and how to fix common pain points.

Privacy & data protection

  • Video still: Buckets, Benefits, and Boundaries: HR Records in a Growing Privacy Climate

    Buckets, Benefits, and Boundaries: HR Records in a Growing Privacy Climate

    2025 · 60 min · Jerry Manter, Brandon Tuley, Jennifer Chadband, Rick Surber

    A Virtual Coffee with Consulting session hosted by Jerry Manter, in which Zasio's Brandon Tuley, Jennifer Chadband and Rick Surber discuss retaining HR records under growing privacy pressure, from recruitment and personnel files to pensions and data subject requests.

  • Video still: Mitigating Privacy Risks Within Your Records Retention Schedule

    Mitigating Privacy Risks Within Your Records Retention Schedule

    2020 · 51 min · Jennifer Chadband, Rick Surber

    Zasio senior analysts and licensed attorneys Jennifer Chadband and Rick Surber explain how privacy laws collide with retention requirements and share strategies for reducing privacy risk in a records retention schedule without overcomplicating it.

  • Video still: Implementing Privacy by Design

    Implementing Privacy by Design

    22 min · Soo Kang

    Soo Kang, Zasio's General Counsel and Director of Consulting, explains why Privacy by Design matters, walks through its seven principles and four implementation stages, and applies them to a recruiting scenario.

  • Video still: Working From Home  Privacy, Security, and Information Management Tips For A Remote Workforce

    Working From Home Privacy, Security, and Information Management Tips For A Remote Workforce

    47 min · Frank Fazzio

    Frank Fazzio, an analyst and licensed attorney with Zasio's Consulting Division, shares privacy, security and information management practices for organizations whose employees suddenly began working from home during COVID-19.

  • Video still: Records and Information Management (RIM) Implications of Legal Holds and Litigation

    Records and Information Management (RIM) Implications of Legal Holds and Litigation

    2022 · 65 min · Lisa Coombs, Anna Aquino, Janet Dotson, Rick Surber, Jennifer Chadband

    Zasio senior analysts and licensed attorneys Rick Surber and Jennifer Chadband explain legal holds, discovery and preservation duties for the ARMA Triangle and Madison chapters, and show how a strong RIM and IG program supports litigation readiness.

Electronic records

  • Video still: Practical Strategies for Electronic Records Management

    Practical Strategies for Electronic Records Management

    50 min · Chelsie McGuinness, Warren Bean

    Zasio senior sales engineer Warren Bean, hosted by Chelsie McGuinness, compares institutional memory to human memory and introduces the SLIM process (short-term, long-term, in place, move) for managing electronic records system by system.

AI & emerging technology

  • Video still: Unlocking the Future of RIM with AI

    Unlocking the Future of RIM with AI

    2025 · 60 min · Jerry Manter, Jennifer Chadband, Rick Surber

    Zasio senior consultants Jennifer Chadband and Rick Surber survey how AI is changing records and information management: the technologies and use cases, emerging AI laws, risks, governance policies and procedures, and the retention implications of AI use.

Information governance programs

  • Video still: Kickstart 2025: Revamp Your RIM Program!

    Kickstart 2025: Revamp Your RIM Program!

    2025 · 59 min · Jerry Manter, introduces the presenters and advances the slides), Jennifer Chadband, Rick Surber

    A Virtual Coffee with Consulting session moderated by Jerry Manter, in which Zasio's Jennifer Chadband and Rick Surber walk through assessing a RIM program: why to assess, what to measure, how to engage stakeholders and how to report a roadmap.

  • Video still: While Your Employees Were Sheltering Cyber Criminals Were Attacking

    While Your Employees Were Sheltering Cyber Criminals Were Attacking

    2020 · 60 min · Rick Wilson, Warren Bean

    Rick Wilson of Sherpa Software and Warren Bean of Zasio explain how finding dark and sensitive data, mapping it to a retention schedule, and defensibly disposing of it reduces cyber risk, with a joint Altitude and Versatile ERMS demo.

  • Video still: Lessons Learned: Data Mapping Made Easier

    Lessons Learned: Data Mapping Made Easier

    2020 · 45 min · Soo Y Kang

    Soo Y Kang, Zasio's General Counsel and VP of Consulting, shares five lessons learned from data mapping projects: begin with the end, design with purpose, trust and confirm, keep content relevant, and understand technology limitations.

  • Video still: Securing High Value Records in the Digital Age

    Securing High Value Records in the Digital Age

    58 min · Jennifer Chadband, Frank Fazzio, Rick Surber, Jerry Manter

    In a Virtual Coffee session co-hosted with the Boise Valley ARMA chapter, Zasio's Frank Fazzio, Jennifer Chadband and Rick Surber show how to identify high-value records and assign proportionate security controls using a decision tree.

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