Upgrades will begin this month, starting with Versatile Retention v10.2, followed by the release of Versatile Retention SaaS v1.4 in the spring. Later this year, we will begin final testing of Versatile Enterprise v9. And, if that’s not enough, we have some big surprises in development for Versatile Electronic Records Management System (ERMS), Versatile Retention v11, and several other products.

I have been the CEO of Zasio for over 31 years, helping to pioneer the use of technology to manage information. As I look ahead, I’ve never been so excited about our Team and our future. What separates us from our competitors? A couple of things. First, our longevity and stability. I’ve witnessed many competitors come and go, and countless records management software applications become obsolete. Our continued development and improvement of our products ensures our Customers’ investment is protected and their records management program is top notch. Second, our vast experience. Our Legal team is made up of seven on-staff attorneys, with over 40 collective years at Zasio alone. Our Support team has over 100 years of IT experience and over 50 years of direct Zasio experience. Our Software Development team has over 200 years of experience, and to ensure our consulting services and product offerings stay relevant, we have five Certified Records Managers on staff.

Everyone at Zasio works as one team, for one goal—You.

So stay tuned, 2019 is going to be a great year for Zasio, which we promise will continue to result in the best possible products and services to you.

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Because of our long history in records management and records retention, we’ve seen it all. This means we can help ensure a smooth and intuitive work flow, regardless of which of our solutions you use. Whether it’s a single-user instance or a corporate-wide deployment, our Support team is here for you. Whether you’re new to our software or you’ve been using it for years, if you have questions, we have answers.

We often work with users who are new to the software. They may not know about built-in features that make tasks easier. As with any software, some aspects of our application are more complicated than others. But, if a process seems clunky, there’s probably a simpler solution. We believe all questions have value, and we can help resolve most through a simple phone call or email. Want to save yourself time and learn more about your software? Looking for quick tips and tricks to simplify tasks and make them more efficient? Look no further than your Zasio support team.

Did you know, for example, Versatile Enterprise has a service that will automatically update the calculated destruction dates for boxes and files when you update a record series retention period? If this service is stopped or isn’t installed, you would need to update each item individually to get the correct destruction date. If you don’t know about the background service, you might spend hours updating items individually. This is just one case where a simple phone call can save you time and frustration.

Our team can help you resolve many types of records management and records retention concerns. It doesn’t matter the size or scope of the issue. We can even create customization’s that tailor our software to your needs. Want to prevent files in a box from being checked out when the box itself is checked out? Easy. Need content dates to match when files are placed in boxes? We have you covered. The best part? Your customization’s are saved so you won’t lose them when you download new versions of the software.

At Zasio, we’re always looking for ways to improve our products to help streamline processes and increase efficiency. Our goal is to keep your software simple, effective, and efficient. Remember, your feedback helps drive software development. If you have questions or frustrations, don’t hesitate to reach out to us—help is only a phone call or email away.

Disclaimer: The purpose of this post is to provide general education on Information Governance topics. The statements are informational only and do not constitute legal advice. If you have specific questions regarding the application of the law to your business activities, you should seek the advice of your legal counsel.

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